Powerpoint Continuously Looping

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Granpaw Broon
Posts: 138
Joined: Mon May 21, 2007 4:56 am
Location: Scotland

Powerpoint Continuously Looping

Postby Granpaw Broon » Sat Jul 27, 2019 9:07 am

Even though this powerpoint show is set to manual slide change and animation is set On Click, it continues to loop through the slides over and over when in EW. We have EW7.1.4.0 and PPT2010 32bit stand alone version 14.0.7015.1000 on Windows 10 pro 64bit 1903 OS Build 18362.239 and this is for a children's talk tomorrow at 11.00 BST. It works perfectly in Powerpoint.

*********************************************
INSTALLED VERSION INFORMATION

*********************************************
** ComObject32 Info **
FOUND - HKCR\CLSID\{91493441-5A91-11CF-8700-00AA0060263B}\ProgID
FOUND - HKCR\CLSID\{91493441-5A91-11CF-8700-00AA0060263B}\ProgID\Default
FOUND - HKCR\CLSID\{91493441-5A91-11CF-8700-00AA0060263B}\LocalServer32
FOUND - HKCR\CLSID\{91493441-5A91-11CF-8700-00AA0060263B}\LocalServer32\Default
> Full Version Added (14.00, C:\PROGRA~2\MICROS~1\Office14\POWERPNT.EXE, 32)
*********************************************

*********************************************
** ComObject64 Info **
NOT FOUND - HKCR\CLSID\{91493441-5A91-11CF-8700-00AA0060263B}\ProgID

*********************************************
** Registry32 Info **
FOUND - HKLM\Software\Microsoft\Office\
NOT FOUND - HKLM\Software\Microsoft\Office\11.0\ClickToRunStore\Applications
NOT FOUND - HKLM\Software\Microsoft\Office\11.0\Common\InstallRoot
NOT FOUND - HKLM\Software\Microsoft\Office\11.0\PowerPoint\InstallRoot
NOT FOUND - HKLM\Software\Microsoft\Office\12.0\ClickToRunStore\Applications
FOUND - HKLM\Software\Microsoft\Office\12.0\Common\InstallRoot
NOT FOUND - HKLM\Software\Microsoft\Office\12.0\Common\InstallRoot\PowerPoint
FOUND - HKLM\Software\Microsoft\Office\12.0\Common\InstallRoot\Path
! Full Version Skipped (12.00, C:\Program Files (x86)\Microsoft Office\Office12\POWERPNT.EXE, 32) - File missing.
! Viewer Skipped (12.00, C:\Program Files (x86)\Microsoft Office\Office12\PPTVIEW.EXE, 32) - File missing.
NOT FOUND - HKLM\Software\Microsoft\Office\12.0\PowerPoint\InstallRoot
NOT FOUND - HKLM\Software\Microsoft\Office\14.0\ClickToRunStore\Applications
FOUND - HKLM\Software\Microsoft\Office\14.0\Common\InstallRoot
NOT FOUND - HKLM\Software\Microsoft\Office\14.0\Common\InstallRoot\PowerPoint
FOUND - HKLM\Software\Microsoft\Office\14.0\Common\InstallRoot\Path
! Full Version Skipped (14.00, C:\Program Files (x86)\Microsoft Office\Office14\POWERPNT.EXE, 32) - Already added.
! Viewer Skipped (14.00, C:\Program Files (x86)\Microsoft Office\Office14\PPTVIEW.EXE, 32) - File missing.
FOUND - HKLM\Software\Microsoft\Office\14.0\PowerPoint\InstallRoot
NOT FOUND - HKLM\Software\Microsoft\Office\14.0\PowerPoint\InstallRoot\PowerPoint
FOUND - HKLM\Software\Microsoft\Office\14.0\PowerPoint\InstallRoot\Path
! Full Version Skipped (14.00, C:\Program Files (x86)\Microsoft Office\Office14\POWERPNT.EXE, 32) - Already added.
! Viewer Skipped (14.00, C:\Program Files (x86)\Microsoft Office\Office14\PPTVIEW.EXE, 32) - File missing.
*********************************************

*********************************************
** Registry64 Info **
FOUND - HKLM\Software\Microsoft\Office\
NOT FOUND - HKLM\Software\Microsoft\Office\14.0\ClickToRunStore\Applications
NOT FOUND - HKLM\Software\Microsoft\Office\14.0\Common\InstallRoot
NOT FOUND - HKLM\Software\Microsoft\Office\14.0\PowerPoint\InstallRoot
*********************************************

I don't know whether this is the issue or not. I don't have a problem with any other ppts used as sermons.

Thanks

alvinbev23@gmail.com
Posts: 53
Joined: Thu Oct 05, 2017 2:38 am

Re: Powerpoint Continuously Looping

Postby alvinbev23@gmail.com » Fri Aug 02, 2019 5:04 pm

I have been a very long time user of EW and as far back as I can remember, PowerPoints will loop in EW.
I have said, for a very long time "Some People and PowerPoint should not mix!" IN other words, I have seen lots of very sadly/poorly built PP shows.
I also tell people to always put a BLACK slide at the end of their show. Why, Many people will just go through their show and when they get to the last slide will keep clicking away and either running through the show again or the audience is treated to the setup screens plastered all over the big screen - gross! The black slide alerts them that they have in fact got to the end of their show and hopefully don't click any more, or if in EW the operator can see and shut the show down. Even if there is no black slide, the EW operator should be watching the slides and can see they are at the last slide, then be ready to hit the BLACK button to blank it all out, or hit the GO LIVE button to bring in the next screen item.

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rvadon
Posts: 231
Joined: Wed Feb 01, 2012 3:56 pm

Re: Powerpoint Continuously Looping

Postby rvadon » Fri Aug 02, 2019 5:07 pm

Nice tip on the black/blank slide at the end. I'm going to have to remember that.
Please do not PM me directly for support. Post your questions in the Forum so everyone can offer assistance and learn from them.

Harry Macdonald
Posts: 195
Joined: Mon Oct 04, 2010 4:18 pm

Re: Powerpoint Continuously Looping

Postby Harry Macdonald » Sat Aug 03, 2019 4:09 am

It is not only at the end.
I often have to ask speakers to insert black slides, or at least neutral ones, at points where they don't want the projectionist to continue with the previous slide, i.e. they have moved to a new topic but don't have a slide for it.

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Granpaw Broon
Posts: 138
Joined: Mon May 21, 2007 4:56 am
Location: Scotland

Re: Powerpoint Continuously Looping

Postby Granpaw Broon » Mon Aug 05, 2019 11:56 am

This has nothing to do with the operator of EW as the powerpoint loops by itself with no user intervention at all only just by going live from schedule. The powerpoint starts and ends with a blank slide too. The only way to stop it is by moving to the next item in the schedule. When played in PPT it does NOT loop at all.

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RodgerK
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Re: Powerpoint Continuously Looping

Postby RodgerK » Mon Aug 05, 2019 12:14 pm

Please contact support and send them your powerpoint. Are you using viewer or the powerpoint application?

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Granpaw Broon
Posts: 138
Joined: Mon May 21, 2007 4:56 am
Location: Scotland

Re: Powerpoint Continuously Looping

Postby Granpaw Broon » Mon Aug 05, 2019 12:18 pm

Hi Roger, we're using the full application (default). Will send the PPT to you

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RodgerK
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Re: Powerpoint Continuously Looping

Postby RodgerK » Mon Aug 05, 2019 12:43 pm

I received your slideshow. The last slide is set to transition automatically after 6 seconds. EW will start the slideshow over if you have a transition set on the last slide. Removing that transition should take care of it.

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Granpaw Broon
Posts: 138
Joined: Mon May 21, 2007 4:56 am
Location: Scotland

Re: Powerpoint Continuously Looping

Postby Granpaw Broon » Fri Aug 09, 2019 11:47 am

Thanks Rodger, I've updated the PPT user and told him what the problem is. Thanks again for your help.


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