An error occurred while PowerPoint was saving the file

Technical/General Questions and Answers about EasyWorship 7
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pgallucci12@gmail.com
Posts: 1
Joined: Wed Aug 14, 2019 4:27 pm

An error occurred while PowerPoint was saving the file

Postby pgallucci12@gmail.com » Wed Aug 14, 2019 5:44 pm

When we start EasyWorship the following message appears in a dialog box...

An error occurred while PowerPoint was saving the file.

The title in the dialog box is Microsoft PowerPoint.

When the OK button is pushed or X exit, the dialog box reappears after a few seconds. This renders EW unusable.

Any idea what would cause this error?

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Terry
Support
Posts: 2216
Joined: Thu May 06, 2004 11:02 am
Location: Easyworship
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Re: An error occurred while PowerPoint was saving the file

Postby Terry » Thu Aug 15, 2019 11:17 am

We had someone who had MS Office 365 was installed (new machine) but they did not have a licensed copy. They had to remove the application and use an Office cleanup tool to clean up the registry as well, after that it stopped giving the error message.
Terry Stout
EasyWorship Support
www.easyworship.com


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