Tablet not seeing server

Technical/General Questions and Answers about EasyWorship Android Remote
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mstrauser3@gmail.com
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Tablet not seeing server

Postby mstrauser3@gmail.com » Sun Jan 27, 2019 4:31 pm

I successfully set my phone up to remotely control EasyWorship 7. Then I tried my Samsung Tablet. It does not see the server (that page is blank). Phone still works to control it. Tried uninstalling and re-installing Bonjour - no help.

Ideas?

Mike.

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Rodger
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Re: Tablet not seeing server

Postby Rodger » Wed Jan 30, 2019 11:48 am

Is the tablet on the same WIFI as the phone?
Some devices need to be put in airplane mode then turn off airplane mode to get the bonjour functionality working again. I have to do that with my pixel 2.
Rodger King
EasyWorship Support Team Lead

mike@strauser.com
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Joined: Mon Dec 31, 2018 9:37 pm

Re: Tablet not seeing server

Postby mike@strauser.com » Fri Feb 01, 2019 12:12 am

Yes, the tablet is on the same Wifi SSID.

I tried airplane mode on and off and it didn't work. Then I rebooted it and tried it again and it did work (finally got the Server ID). After it went to sleep it wouldn't find the server ID again, but because I had previously selected the server ID, it did work (I could then pair to it and start controlling from remote). So, something is a bit flaky with the Android tablet finding the server name.

Mike.

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Rodger
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Re: Tablet not seeing server

Postby Rodger » Fri Feb 01, 2019 10:40 am

The bonjour functionality on some android devices is flaky. If the tablet has cell capability you might want to either disable that functionality or enable airplane mode and then turn wifi back on. Seems to have trouble if it loses wifi, it switches to trying to using cell service, but when it gets wifi back it can't switch back to the wifi connection.
Rodger King
EasyWorship Support Team Lead

ourgangmn
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Joined: Wed Feb 27, 2013 4:44 pm

Re: Tablet not seeing server

Postby ourgangmn » Thu Mar 14, 2019 12:30 pm

I have the Android Remote app on my phone (Xiaomi Redmi Note 5) as well as on my Samsung Galaxy S Tab 2. Neither device will find the server. Tried toggling the phone's Airplane Mode on and off, but that did not work. Any ideas?

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Rodger
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Re: Tablet not seeing server

Postby Rodger » Thu Mar 14, 2019 2:16 pm

Hi,
Make sure you're not connecting to a guest network. Also make sure your wifi and computer are on the same network.
Rodger King
EasyWorship Support Team Lead

ourgangmn
Posts: 12
Joined: Wed Feb 27, 2013 4:44 pm

Re: Tablet not seeing server

Postby ourgangmn » Fri Mar 15, 2019 5:58 pm

Thanks, I am moving forward a bit. I had enabled Remote in the Options, but failed to turn it on at the top of the menu. That launched a download and install of Bonjour, which I thought was already installed. Anyway, now my phone can see the slides of a song, and I can scroll through them on the device, but I can't actually advance the slides. Maybe I'm still missing something.

ourgangmn
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Joined: Wed Feb 27, 2013 4:44 pm

Solved for me.

Postby ourgangmn » Fri Mar 15, 2019 6:05 pm

OK, where is the palm plant emoji? Just re-read the instructions and had missed the step to click on the lock icon...now it works. Thank you.


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