App disconnecting

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pjmarsh
Posts: 18
Joined: Mon Dec 17, 2012 3:08 pm

App disconnecting

Postby pjmarsh » Mon Sep 09, 2019 11:45 am

Hi

Apps seem to disconnect after a period of time (20 mins maybe?) and the only way I’ve found to connect them again is to turn off the Remote Server in EasyWorship on the PC and turn it on again, then the client will connect again straight away. This is happening with both iOS and Android clients.

Any suggestions please?

Thanks

Phil

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Terry
Support
Posts: 2189
Joined: Thu May 06, 2004 11:02 am
Location: Easyworship
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Re: App disconnecting

Postby Terry » Wed Sep 11, 2019 4:02 pm

Hi!

You will want to create a ticket so that we can trouble shoot this issue.

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Terry Stout
EasyWorship Support
www.easyworship.com

pjmarsh
Posts: 18
Joined: Mon Dec 17, 2012 3:08 pm

Re: App disconnecting

Postby pjmarsh » Wed Sep 11, 2019 4:44 pm

Thanks Terry, I will do shortly.

Thanks

Phil


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